By accessing or using the products and services offered by Seraphinite – The Art of Skincare, you agree to the following Terms & Conditions. All information, product descriptions, images, and usage guidelines provided by Seraphinite are for general informational purposes only, and the brand reserves the right to modify product formulations, packaging, pricing, or descriptions at any time without notice. Our skincare products are intended for cosmetic use only and are not meant to diagnose, treat, cure, or prevent any medical condition. Users are advised to perform a patch test prior to full application and consult a dermatologist if they have sensitive skin, allergies, or underlying skin concerns. Seraphinite is not responsible for reactions, irritation, or adverse effects resulting from misuse, allergies, or failure to follow usage instructions.

All prices displayed on our website or authorised platforms may change without notice, and orders will be processed only after full payment is received. Estimated shipping and delivery timelines are approximate and may vary based on location, courier delays, or unforeseen circumstances, and Seraphinite is not liable for delays caused by third parties or incorrect shipping information provided by customers. Returns or exchanges may be accepted only for unused, unopened products in original condition, while used or opened products cannot be returned due to hygiene reasons. Any claims for damaged or incorrect items must be reported within 48 hours of delivery with valid proof. Refunds, where applicable, will be processed to the original payment method within the given timeframe.

All content, including the brand name, logo, images, product designs, website content, and any creative materials, is the intellectual property of Seraphinite – The Art of Skincare and may not be copied, reproduced, or used commercially without written permission. Users agree to provide accurate information, avoid fraudulent activities, and refrain from misuse of the website or brand assets. Personal data shared with Seraphinite is handled according to our Privacy Policy, and by using our website, users consent to our data practices. Seraphinite is not liable for direct, indirect, incidental, or consequential damages arising from the use or inability to use our products, website, or third-party services.

We reserve the right to modify or update these Terms & Conditions at any time, and continued usage of our website or products signifies acceptance of the revised terms. For any queries, concerns, or support, customers may reach out through our official contact channels provided by the brand.

User agreement:

This User Agreement (“Agreement”) governs your use of the Seraphinite website, online store, and related services. By accessing or using our website, you acknowledge that you have read and agreed to be bound by this Agreement and our Privacy Policy. If you do not agree, you must stop using the website immediately. You must be at least 18 years old to use our services or make a purchase, or you may do so under the supervision of a parent or legal guardian. When creating an account, you agree to provide accurate information and take full responsibility for all activities under your login.

You agree not to misuse the website, interfere with its functionality, or infringe upon any intellectual property belonging to Seraphinite. Product details, pricing, and availability may change at any time, and while we strive for accuracy, we do not guarantee that all content will be error-free. Orders may be cancelled due to stock issues, payment problems, or policy violations. All purchases are subject to our Shipping & Return Policy.

All trademarks, text, images, and content on this website are the exclusive property of Seraphinite and may not be used without permission. Third-party links on our website are provided for convenience; however, we are not responsible for their content or practices. Seraphinite is not liable for any damages arising from your use of the website or products, including service interruptions or individual skin reactions. You agree to indemnify and hold Seraphinite harmless from any claims resulting from your misuse of our services.

We may update or modify this Agreement at any time, and your continued use of the website means you accept the revised terms. This Agreement is governed by the laws of India, with disputes subject to the jurisdiction of [your preferred city/state]. For any questions, you may contact us at [your contact details].

Platform Limitations:

The Seraphinite website and online services are provided on an “as-is” and “as-available” basis, and while we strive to maintain uninterrupted access and accurate functionality, we do not guarantee that the platform will always operate without errors, delays, interruptions, or security vulnerabilities. Certain features may be limited by device compatibility, internet connectivity, technical constraints, or scheduled and unscheduled maintenance. We do not warrant that the website will function identically across all browsers, devices, or operating systems. Additionally, although we take reasonable steps to safeguard user data, we cannot guarantee absolute protection against unauthorized access, disruptions, or data loss due to factors beyond our control. Users acknowledge that platform limitations may affect the accuracy of displayed information, availability of products, performance of features, and overall user experience, and agree that Seraphinite shall not be held liable for any inconvenience, loss, or damages arising from such limitations.

Your Profile & Security

When you create an account on the Seraphinite website, you agree to provide accurate and up-to-date information at all times. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Seraphinite is not liable for any loss or damage resulting from unauthorized access caused by your failure to protect your account information. You must immediately notify us of any suspected unauthorized use, security breach, or compromise of your account. We may suspend, restrict, or terminate access to your account without prior notice if we detect suspicious activity, misuse, or any violation of our Terms. Although we use reasonable security measures to protect your information, no online platform is completely secure, and you agree to take all necessary precautions to safeguard your login details and device.

Your Representations and Use of the Platform

By using the Seraphinite website, you confirm that all information you provide is accurate and that you are at least 18 years old or using the platform under proper supervision. You agree to use the platform only for lawful purposes and not engage in any activity that disrupts, damages, or interferes with the website’s operation or security. You must not misuse, copy, or distribute any content, product information, or intellectual property displayed on the website, nor upload harmful files, malicious code, or use automated tools or bots to access the platform. You acknowledge that all Seraphinite products purchased directly through our official website or authorized partners are genuine and authentic, and you agree not to make false claims regarding the authenticity, composition, or performance of our products. Seraphinite may restrict or terminate your access without notice if you violate these terms, misuse product information, or engage in suspicious or unauthorized behavior. Your continued use of the platform indicates your acceptance of all applicable terms, policies, and updates.

Copyright

All content available on the Seraphinite website, including but not limited to text, graphics, logos, product descriptions, images, videos, icons, designs, digital downloads, and software, is the exclusive property of Seraphinite – The Art of Skincare and is protected under applicable copyright laws. No part of the website or its content may be copied, reproduced, republished, uploaded, posted, transmitted, modified, distributed, or used in any manner—whether for commercial or personal purposes—without obtaining prior written permission from Seraphinite. Unauthorized use of any copyrighted material may result in legal action, including claims for damages or injunctive relief. You agree not to misuse, alter, or claim ownership of any content displayed on the platform. All rights not expressly granted to you are reserved by Seraphinite.

Products or Services

Seraphinite offers skincare products and related services through this website. All products are subject to availability and may be modified, updated, or discontinued at any time without prior notice. We make every effort to accurately describe our products, including their ingredients, benefits, and usage instructions; however, individual results may vary, and Seraphinite does not guarantee specific outcomes. Pricing, promotions, and offers are subject to change without notice. By purchasing or using our products and services, you agree to comply with all applicable laws and regulations and acknowledge that Seraphinite is not responsible for misuse or allergic reactions. Any product or service descriptions provided on the website are for informational purposes only and do not constitute medical advice.

Accuracy of Billing and Account Information

You agree to provide accurate, complete, and current billing and account information when placing an order or registering on the Seraphinite website. It is your responsibility to promptly update any changes to your billing details, payment methods, or contact information to ensure uninterrupted service and accurate processing of transactions. Seraphinite reserves the right to suspend or cancel orders and accounts if any billing information is found to be inaccurate, fraudulent, or incomplete. You acknowledge that any discrepancies or errors in your billing information may result in delays, order cancellations, or additional verification procedures. Seraphinite is not liable for any loss or damage arising from incorrect or outdated billing or account details provided by you.